Frequently Asked Questions

You can rent cars for a minimum of 8 hours and bike for 24 hours.
You can cancel your booking by contacting us through our support.
Yes. You will have to visit our office nearest to your location.
You will be refunded 50% of the total amount if you cancel before 24 hrs of the pickup time and 0% will be refunded if cancelled later than that.
The Rider cannot contact the Dealer before booking the vehicle. Once the booking is confirmed you will receive all the necessary details through message on your registered mobile number.
The date of an existing reservation is not subject to change because the bikes have already been booked and kept reserved for you
A. To rent a car or a bike, you should have a valid Driving License and an original Passport/Voters ID card/Aadhar card. Please make sure that all the details mentioned in the Driving License are readable and clear. *ROR reserves the right to reject if any discrepancy is found in the DL.
To rent car or a bike, you need to have a valid and a clean Indian driving license that covers the vehicle rented by you. This license needs to be held by you for at least one year.
The renter (who has booked the car/bike) is completely liable for any damage done by a third party.
Disclaimer: Taking into the account the safety of passengers, Central Government has issued a circular mandating all commercial vehicles to be fitted with a speed governor (speed limiting device) having a maximum speed limit of 80 KM/Hr.
In case of car/bike breaks down you can call our 24*7 help desk 9167663300 immediately and we will assist you further. In case of an accident, you should first try to get any help that you can and then call us immediately to inform about the mishap.
Launch a police complaint immediately and a copy of intimation letter acknowledged by the police authorities/ FIR needs to be submitted to ROR. Reach out to our customer care at 9167663300 and notify us.

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